Your cellar list is commercially sensitive. We treat it that way.
The property owns its record and exports it complete at any time, in CSV or JSON, without asking us. Nothing is pooled across houses and nothing trains a shared model, because knowing what you paid and what you hold is competitive information. Benchmarking is opt-in and anonymized. Deletion is immediate and unconditional.
Every lot, every depletion entry, and every pairing correction your team has written.
Complete export, any time
CSV or JSON, without asking us and without a support conversation.
The judgment base is yours
Pairing corrections export with the record, attributed to whoever wrote them. A consultancy leaving does not take them.
Benchmarking is opt-in
Off by default, per property. Naming a house requires written consent from every property on the account.
Cohorts suppressed under three houses
Suppressed, not blurred and not noise-injected, because a blurred figure across two quarters narrows to the real one.
Nothing trains a shared model
Your cellar is not training data, not a reference catalogue, and not demo content.
Deletion on request
Within thirty days for a customer record, same day for a prospect’s uploaded list.
Internal access is scoped and logged
Staff access is tied to a named engagement with a start and end date, logged, and visible to you on request.
Questions people ask first
Can two competing restaurants sit on one consultancy account?
I have two houses four blocks apart. One leak and I lose both.
Yes, and the isolation is the product rather than a setting. Houses show as letters by default. A cohort under three is suppressed outright, not blurred, because a member who knows their own GP can solve for the rest from an average. Naming anyone needs written consent from every house on the account.
Who owns the cellar data and the pairing notes?
If I leave, does my work leave with me?
The property does, and it exports complete in CSV or JSON without asking us. Your pairing corrections go with it, attributed to whoever wrote them. Nothing is pooled across houses and nothing trains a shared model, because a cellar list is commercially sensitive and so is knowing what you paid for it.
